Donation Request

Donation Requests

We have been happy to contribute to the fundraising efforts of numerous organizations over the past years and are active supporters of the community's efforts.

Donation Requests

If you'd like to make a request in writing, you may make your request attention to: Mailing Address: Mount Washington Alpine Resort P.O. Box 3069, STN Main Courtenay, British Columbia V9N 5N3

Thank you for your interest in Mount Washington Alpine Resort with regards to your donation request. We have been happy to contribute to the fundraising efforts of numerous organizations over the past years and are active supporters of the community's efforts.

To handle donation requests in an equitable manner, Mount Washington Alpine Resort is closely monitoring its assistance to fundraising, recreational and charity events. Our mandate is to help those on Vancouver Island, especially those events, groups or charities that deal with children and young people.

Donation Request

You may also fill out this form, choose the appropriate category, and submit it.We will reply to your request shortly. * indicate required fields.

Type of Event

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Event Name(*)

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Event Date(*)

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Event City(*)

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Event Province

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Contact Name(*)

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E-mail(*)

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Shipping Address

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Postal Code(*)

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Other Request

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Do any of the proceeds go to charity?

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Are you a current Mount Washington staff member?

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FAQs

The Daily Dispatch: Operations Updates

Stay up-to-date with important time-sensitive information from around Mount Washington Alpine Resort with The Daily Dispatch. Operational updates will be shared as our team is informed. Learn about interruptions on the road, lift status and mountain conditions.

Please visit: mountwashington.ca/updates for the latest information.

Can I get a refund if my ski season does not go as planned?

Need help with your Guest Profile or Booking Online?

Q. Where is my Guest Profile? How do I login?
A: There are two separate eStore experiences right now.
For Tickets, Passes, 6ixPaks: https://mountwashington.ltibooking.com/
For Snow School and Events: https://shop.mountwashington.ca/

Q. When I browse products on the web store, nothing is available for purchase.
A. Make sure you have selected the date you plan to visit the resort or the date that your program is scheduled to start; use the green date button on the left-hand side of the store. For example, select Saturday, January 15th, 2022 as the date for Free Ride Programs starting January 15th.

Q. I have added a product into my cart, but it will not let me Proceed to Checkout
A. Ensure that all the products in your cart have a guest assigned to them by clicking "Set Guest". Everyone visiting needs a unique profile. Make sure that the guest is the person that will be taking the lesson or renting the equipment. For example, if you are booking a lesson for your child, make sure you log in with their information.

Q. I have searched for my partner or child in the system, but I do not know their password.
A. Click “Reset my Password” to send an email to the email address listed on file. If you do not receive an email, please call us at 250-338-1386 and we can help update your guest profile.

Q. I have multiple accounts I manage for my family members...
A. If you are a parent managing guest profiles for your children, please avoid creating multiple accounts for them (for example, accounts with two different parental email addresses). To reset a password or find a profile, use Guest Lookup.

Below instructions are for https://shop.mountwashington.ca/

HOW TO BUILD A GUEST PROFILE

1. Click the Shop footer, select "Guest Lookup"
2. If you are a new guest, click “create new guest” button
3. If you have purchased online in the past you can log in with “existing guests” profile

NEW GUESTS
4. Fill out your information under Guest Edit and SAVE
5. Check to make sure the info is correct on the next page
6. IF you are purchasing a season pass select “Upload Photo” in the bottom button:

- Click “Choose File” and select photo from your device (PLEASE NOTE: the photo must not exceed 50KB so make the image as small as possible.)
- Click the green “Upload” button
- Select “Use This Picture” and drag your mouse to frame your face
- When finished, select “That’s Good, Let’s Go!” and click “Continue” when image is cropped
- If you get an error message, your image is too big Once you’ve finished uploading photo and personal information, you will be redirected back to the log-in page. Now use your credentials to log in and shop for your desired service by clicking “Continue Shopping” in the top banner.

Snow School Lesson & Program FAQ:

Electric Charging Stations

PRINTABLE WAIVERS

Click to Open

Print waiver in colour, black and white copies will NOT be accepted.

ZipTour Online Waiver Electronic Online Alpine & Nordic Season Pass Waiver Alpine & Nordic Season Pass Waiver Mountain Bike Waiver Mountain Bike Season Pass Online Waiver Alpine Family Waiver Alpine Equipment Rental Waiver Snow School Program Waiver

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